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Integrations and Scanner Setup

Connect GuideLab with your intraoral scanners, CAD/CAM software, and other dental tools to create a seamless digital workflow.

GuideLab integrates with the tools your lab already uses, creating a connected digital workflow from scan to delivery. This guide covers setting up and using our integrations.

Scanner Integrations

Supported Scanners

GuideLab receives cases directly from:

  • 3Shape TRIOS
  • Medit i-Series
  • iTero
  • Primescan / CEREC
  • Carestream
  • Planmeca

Setting Up Scanner Integration

3Shape TRIOS

  1. Go to Settings → Integrations → 3Shape
  2. Click Connect
  3. Enter your 3Shape Communicate credentials
  4. Select which clinics to sync
  5. Cases will flow automatically to your Inbox

Medit

  1. Navigate to Settings → Integrations → Medit
  2. Click Connect to Medit Link
  3. Authorize GuideLab in Medit’s partner portal
  4. Configure case routing preferences

iTero

  1. Go to Settings → Integrations → iTero
  2. Enter your MyiTero credentials
  3. Map your iTero doctors to GuideLab clinics
  4. Enable automatic case import

How Scanner Cases Work

When a clinic sends a scan:

  1. GuideLab receives the notification
  2. Scan files are downloaded automatically
  3. A new case is created in your Inbox
  4. Prescription data is pre-filled where available
  5. You receive a notification

CAD/CAM Software Integrations

Supported CAD Systems

  • exocad DentalCAD
  • 3Shape Dental System
  • Dental Wings DWOS
  • Dentsply Sirona inLab

Connecting to exocad

  1. Go to Settings → Integrations → exocad
  2. Download the GuideLab connector plugin
  3. Install in your exocad plugins folder
  4. Enter your GuideLab API key in the plugin settings
  5. Restart exocad

Using the CAD Integration

Once connected:

  1. Open a case in GuideLab
  2. Click Send to CAD
  3. Case opens in your CAD software with prescription data
  4. Design your restoration
  5. Click Sync Back when complete
  6. Design files attach to the case in GuideLab

Milling Machine Integrations

Supported Mills

  • Roland DG DWX Series
  • vhf camfacture
  • imes-icore
  • Amann Girrbach

Setting Up Mill Integration

  1. Navigate to Settings → Integrations → Milling
  2. Select your mill manufacturer
  3. Follow the manufacturer-specific setup wizard
  4. Test the connection with a sample file

Sending Jobs to Mill

  1. Open a completed design case
  2. Click Send to Mill
  3. Select material and mill
  4. Job is queued in your mill software

3D Printer Integrations

Supported Printers

  • Formlabs
  • SprintRay
  • Asiga

Connecting Your Printer

  1. Go to Settings → Integrations → 3D Printing
  2. Select your printer brand
  3. Enter printer credentials or API key
  4. Configure default print settings

Shipping Carrier Integrations

Supported Carriers

  • UPS
  • FedEx
  • USPS
  • DHL

Setting Up Shipping

  1. Navigate to Settings → Integrations → Shipping
  2. Click Add Carrier
  3. Enter your carrier account credentials
  4. Configure default package sizes and service levels

Benefits of Carrier Integration

  • Generate labels directly from cases
  • Automatic tracking updates
  • Delivery notifications to clinics
  • Shipping cost tracking and reporting

Practice Management Integrations

GuideLab can connect with dental practice management software:

  • Dentrix
  • Eaglesoft
  • Open Dental

Contact our support team to set up practice management integrations for your clinic partners.

API Access

For custom integrations, GuideLab offers a REST API:

  1. Go to Settings → Integrations → API
  2. Generate an API key
  3. Review our API documentation
  4. Build custom connections to your systems

API documentation is available at docs.guidelab.co/api

Troubleshooting Integrations

Connection Issues

If an integration stops working:

  1. Check your credentials haven’t expired
  2. Verify the third-party service is online
  3. Disconnect and reconnect the integration
  4. Contact support if issues persist

Sync Delays

Scanner cases typically arrive within 1-5 minutes. If cases are delayed:

  1. Check the clinic has sent the case
  2. Verify your integration status is “Connected”
  3. Look for error messages in the integration logs

Need Help?

Our team can assist with integration setup:

  • Email: support@guidelab.co
  • Implementation calls: Available for new customers
  • Technical support: For troubleshooting connection issues