Customer story
Elite Aesthetics Lab
Elite Aesthetics Lab is a premium cosmetic dental laboratory serving top aesthetic dentists in New York, New Jersey, and Connecticut. They specialize in veneers, smile makeovers, and complex aesthetic cases.
Results
Photo documentation of every case at multiple stages...
Remake rate decreased as issues are caught earlier...
Clinics appreciate transparency into the quality process...
At a glance
- Industry
- Cosmetic Dental Lab
- Location
- New York, NY
- Employees
- 22
- Specialization
- Veneers, Smile Design, Full-Mouth Aesthetics
- Clientele
- High-End Aesthetic Practices
Quality is everything in cosmetic cases. GuideLab's QC checkpoints and photo documentation help us maintain the standards our high-end clinics expect.
Challenges & solutions
- Challenge
- Cosmetic cases demand perfection. Without systematic quality documentation, issues were caught too late or disputed by clinics who couldn't see the work that went into each case.
- Solution
- GuideLab's quality control workflows include mandatory checkpoints, photo documentation at each stage, and detailed notes that travel with the case to the clinic.
Where Excellence is the Only Standard
Cosmetic Work Demands More
Elite Aesthetics Lab doesn’t produce commodity restorations. Their cases are smile transformations—$50,000 veneer cases for patients who expect perfection. In this market, good enough isn’t good enough.
The Quality Challenge
“Our work speaks for itself, but we needed a way to document that quality,” explains Maria Santos, Lab Director. “When a clinic questions a shade or contour, we want to show them exactly what we did and why.”
Quality Built Into the Workflow
GuideLab’s QC features became central to their process:
- Stage Checkpoints: Mandatory quality verification at wax-up, bisque, and final
- Photo Documentation: High-resolution images captured at each checkpoint
- Technician Notes: Detailed commentary on design decisions and adjustments
- Clinic Visibility: Quality records shared with the prescribing dentist
Premium Service, Premium Documentation
When clinics pay premium prices, they expect premium communication. GuideLab helps Elite Aesthetics demonstrate the craftsmanship behind every case.
Details:
- Industry: Cosmetic Dental Lab
- Location: New York, NY
- Employees: 22
- Specialization: Veneers, Smile Design, Full-Mouth Aesthetics
- Clientele: High-End Aesthetic Practices
“Our dentists send us the most demanding cases because they trust our quality. GuideLab helps us prove that trust is warranted—every single time.”
— Maria Santos, Lab Director & Master Ceramist
Get started
Bring your lab and clinics into one workflow.
Start with your team, invite clinic partners when you are ready and manage every case from the same place.
No setup fees. Partner clinic portals are included.