May 06, 2025
Changelog

Shipping and delivery tracking

Integrated shipping tools connect with major carriers to generate labels, track packages, and automatically notify clinics when cases are on the way.

The final mile matters. Today’s release adds integrated shipping and delivery tracking to close the loop on every case.

Shipping features:

  • Carrier Integration: Connect with UPS, FedEx, USPS, and DHL
  • Label Generation: Print shipping labels directly from case records
  • Package Tracking: Monitor delivery status without leaving GuideLab
  • Delivery Confirmation: Automatic status update when packages arrive
  • Shipping History: Complete delivery records for every case

Automatic notifications:

When you ship a case, clinics receive:

  • Shipping confirmation with tracking number
  • Carrier tracking link for real-time updates
  • Delivery confirmation when the package arrives

No more “did you ship my case?” phone calls.

Batch shipping:

Ship multiple cases going to the same clinic in one package. GuideLab tracks which cases are in each shipment and updates all records when delivered.

Shipping analytics:

Track shipping performance:

  • Average delivery times by carrier and destination
  • Shipping costs by clinic and case type
  • Delivery success rates

Getting started:

Connect your carrier accounts in Settings → Shipping. Once connected, you’ll see shipping options directly on case records ready to deliver.

Shipping integration is available now for all GuideLab labs.