Your clinic partners deserve a great experience too. Today we’re launching a completely redesigned clinic portal that makes working with your lab effortless.
What’s new for clinics:
- Streamlined Case Submission: Guided forms ensure complete prescriptions every time
- Real-Time Status Tracking: Clinics see exactly where their cases stand
- Photo Upload: Easy attachment of shade photos and clinical documentation
- Message Center: Case-specific communication without scattered emails
- Order History: Quick access to past cases for reference or reorder
Design improvements:
- Cleaner, more intuitive interface
- Mobile-responsive for on-the-go access
- Faster page loads and smoother interactions
- Accessibility improvements throughout
For your lab:
- Fewer phone calls asking “where’s my case?”
- More complete prescriptions from guided forms
- Better documentation reduces miscommunication
- Professional portal reflects well on your lab
Clinic onboarding:
Invite clinics to the new portal from your GuideLab dashboard. They’ll receive a branded invitation email and can set up their account in minutes. Existing clinic accounts are automatically upgraded.
The new clinic portal is live now for all GuideLab labs.